** Ekurhuleni customers can now pay their municipal services account using a credit card or debit card at any of the Customer Care Centres (CCCs) within Ekurhuleni. Executive Mayor Elza van Lingen said the municipality wished to apologise for the delay in both the emailing and posting of accounts. Register on the Siyakhokha Portal 3. When Mr Theo van Vuuren, the acting Municipal Manager arrived in Emalahleni he looked around the council to see where he could make improvements. Link your Municipal Accounts 8. Municipal Ekurhuleni introduces another platform to access statements In an effort to halt the frustration endured by residents due to various incidents that impede on delivery of monthly municipal account statements, the Ekurhuleni Metropolitan Municipality now provides a facility where your monthly account is available in PDF format to be printed, viewed or mailed. Simply log on to the new website www.siyakhokha.ekurhuleni.gov.za and follow the easy six-step registration process. View your Municipal Statements 10. Accounts: 0860 543 000 call.centre@ekurhuleni.gov.za : Electricity: 0860 543 000 call.centre@ekurhuleni.gov.za Activate your profile via Email link or SMS Activation Code 5. Complete the Registration Form 4. ** Go ahead, register today to see how the system can help you! ** ABSA Bank speed point facilities are available as these points, and master and visa cards will be accepted. Purchasers: Please refer to your Local Authority Regional Offices 4 to 6 weeks after registration of transfer to open a new account with the City of Johannesburg. For months the Post Office was on strike and the residents weren’t receiving their water and lights accounts. # CoEWorks. Register on the new system to view and pay your municipal account. 2. Kouga’s municipal accounts for April 2017 are in the mail and expected to reach residents and businesses during the course of the week. Register to access your municipal account online. The account holder undertakes to report any actual or attempted unauthorised access to the Ekurhuleni Metropolitan Municipality , without delay, via the support desk of the Ekurhuleni Metropolitan Municipality and provide the Ekurhuleni Metropolitan Municipality with written confirmation thereof within 24 (twenty-four) hours of such notification. Have you registered on the # CoE upgraded online payment system - www.siyakhokha.ekurhuleni.gov.za - an efficient payment gateway solution? 7. Where else can I pay my municipal account? 08 May 2017. Add your Banking Details 9. Related Videos. Residents are also reminded to settle their municipal accounts before departing for the holidays to avoid credit control measures being implemented against them. (Contact points for Regional Offices attached hereto). of registration. Login to the Siyakhokha Portal 6. Register on the Siyakhokha Portal to: View your Municipal Statements Make Payment for your Municipal Account (Once-Off Payment/ Recurring Debit Order/ Masterpass) View Payment History/Status View Consumption (Water/ Electricity) Log a Complaints/ Compliments “The municipality wishes to encourage ratepayers to utilise these platforms which have been introduced for their convenience,” says Ekurhuleni spokesman, Themba Gadebe. The refund will be paid to the attorneys trust account once approved by the City of Johannesburg. ** ABSA Bank speed point facilities are available as these points, and master and visa cards will be accepted. For assistance call 011 999 5102. 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